Privacy Policy

1. Information We Collect

When you interact with ZORA Music Studio, we can collect information you provide directly, including name, email address, phone number, WhatsApp number, country, location, time zone, music experience level, course interest, budget or pricing preference, preferred class timing, messages, payment confirmation details, class scheduling details, and support communication.

We can also collect website and technical information such as page visits, section views, button clicks, media clicks, form opening, contact actions, browser type, device type, referral source, UTM campaign values, approximate location from server headers, cookies or localStorage identifiers, and analytics data.

2. How We Collect Information

Information can be collected when you fill out a form, click a WhatsApp or contact button, book a free trial class, make a payment, communicate through WhatsApp, email, Zoom, Instagram, or another platform, visit the website, or respond to ads and lead forms.

3. How We Use Your Information

ZORA Music Studio uses your information to contact you about the course, free trial class, or service you requested; understand your learning goals; schedule free trial classes, regular paid classes, and student support; send payment details, confirmations, class links, and important updates; improve the website, ads, course experience, and communication flow; track conversions and marketing performance; prevent spam, fraud, misuse, and security issues; and maintain business, tax, accounting, and legal records.

4. Advertising and Tracking

The website can use Meta Pixel and Meta Conversion API to measure advertising performance and confirmed contact actions. ZORA Music Studio also uses first-party analytics to understand how visitors move through the landing page.

First-party analytics can record anonymous visitor/session IDs, page views, section views, CTA clicks, modal opens, form-start events, scroll depth, time-on-page buckets, audio or video clicks, browser, device type, referral source, UTM campaign values, and approximate country/city/region when available from Cloudflare or server headers.

Analytics does not store raw IP addresses, exact typed form values, names, phone numbers, email addresses, raw ad click IDs, or exact precise coordinates. IP addresses and user-agent strings can be converted into salted hashes for traffic quality and abuse-prevention checks.

5. Cookies

The website can use cookies, localStorage, and similar technologies to improve user experience, analyze traffic, remember preferences, and measure advertising performance.

First-party analytics identifiers are used to understand returning visitors and sessions. They are not used to store your name, phone number, email address, or typed form message inside analytics.

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Payments

Payments can be processed through third-party payment providers such as PayPal or other payment gateways. ZORA Music Studio does not store your complete card number, bank details, or payment password.

Payment providers process payment information according to their own privacy and security policies.

7. Sharing of Information

ZORA Music Studio does not sell your personal information. Limited information can be shared only when needed for payment processing, class scheduling, communication, student support, website hosting, technical maintenance, analytics, advertising tools, legal, tax, accounting, compliance, fraud prevention, or security purposes.

8. Data Retention

We keep information only as long as needed for communication, service delivery, business records, payment records, legal compliance, analytics, dispute handling, and security.

First-party raw analytics events and pageview records are intended to be retained for about 90 days, while visitor/session summaries can be retained for about 365 days unless changed for operational, legal, or security reasons.

If you want your personal information removed from active contact records, contact us using the details below. Some information may still need to be kept for legal, accounting, business, or security reasons.

9. Your Rights

You can contact us to request access, correction, or deletion of your personal information, subject to legal, accounting, business, and security requirements.

You can also ask us to stop sending marketing or follow-up messages.

10. Children's Privacy

Our services are intended for students who can responsibly participate in online learning. If a student is under 18, parent or guardian permission may be required before enrollment or payment.

11. Data Security

ZORA Music Studio takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. No online system is completely secure, so absolute security cannot be guaranteed.

12. International Users

If you access the website or services from outside India, your information can be processed in India or through third-party platforms that operate internationally. By using the website or contacting us, you agree to this processing where needed to provide the service.

13. Updates to This Policy

ZORA Music Studio can update this Privacy Policy when needed. The updated version will be posted on this website with a revised last updated date.

14. Contact

For privacy-related questions or requests, contact ZORA Music Studio at [email protected] or WhatsApp +91 83680 84182.